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The most noticeable change for me, after attending the Nine Ground Rules for Cohesive Team Behavior® with TAC4, is reduction of the ‘blame game’. Using the ground rules I make a conscious effort to investigate the process instead of jumping to a ‘who’s to blame’ mindset. I’ve also found myself acting as mediator and buffer between other parties in trying to keep the focus on the ‘process’ not the ‘person’.

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