Insights

If your idea of holding people accountable centers on maintaining control of everyone’s deadlines welcome to exhaustion and frustration! In reality, accountability and employee engagement go hand-in-hand. According to a Gallup survey, poor employee engagement manifests itself in: Higher absenteeism Higher…

With the growing complexities of competitive business models, relying on strategic vendor relationships has become a widespread necessity in almost all industries. Having trusted vendor relationships, particularly in software implementation or software as a service (SaaS), can mean the difference…

Insurance companies, in the age of digital transformation, see opportunities in replacing legacy IT systems with third-party software solutions. This third article in our series on digital transformation in the insurance industry focuses on third-party software solutions that support insurance…

In the insurance industry, a lot rides on a single decision. Choosing the core software system may be one of the longest-lasting and most large-scale decisions an organizational leader may make. Unfortunately, selecting the wrong software architecture or implementing a…

Deciding whether to update your insurance company’s legacy information system is the business equivalent of determining whether or not you want to replace the failing transmission in your otherwise reliable, 10-year-old car with 200,000 miles on the odometer. Will that…

  Accurate or not, the use of technology and systems development in the insurance industry has the reputation of being conservative. That approach may have worked in the past. Today, insurance companies need high-quality information to make better-informed decisions. Going…

It’s 9 a.m. on a Saturday. Something failed at work, and you are “on call” this weekend. The legacy system limps on life support, years past its expiration date. Those who understand the system’s ailments, idiosyncrasies, and inner workings have…

The budget is approved, everyone agrees on the need, and you’ve possibly even hired a vendor to help you navigate the massive undertaking of the new complex project. Everyone on the team has their idea of “success.” The looming question:…